Entergy Texas is actively monitoring its equipment in response to a wildfire reported in San Jacinto County. The company’s emergency planning and response teams are working closely with local authorities to mitigate fire risks in the Cleveland portion of its service area. Customers in high-risk areas are encouraged to prepare for potential power outages and follow all local and state emergency orders.
Proactive Measures for Wildfire Conditions
Entergy Texas remains committed to ensuring the safety and reliability of its power grid, particularly during extreme weather conditions such as wildfires. Monitoring weather threats is a continuous effort, with the company’s teams mobilizing and taking action as needed.
The emergency planning and response teams include experts in fire risk engineering, fire suppression, and fire prevention, alongside meteorologists, experienced foresters, and vegetation management professionals. These teams closely track environmental factors that contribute to wildfire risk, including drought conditions, extreme heat, elevation, humidity levels, wind speeds, rainfall, and weather forecasts. By closely monitoring these conditions, Entergy Texas is able to implement proactive safety measures to protect customers and infrastructure.
Keeping Customers Informed
Entergy Texas is committed to keeping customers updated before, during, and after severe weather events. The company provides multiple platforms for customers to stay informed and report outages:
- Entergy App: Download at entergyapp.com to report outages and check power status.
- View Outages Website: Visit entergy.com/viewoutages for real-time outage maps and restoration updates.
- Outage Text Alerts: Register for text alerts through myEntergy or text REG to 36778 for storm and restoration notifications.
- Entergy Storm Center: Access safety, preparation, and restoration information at entergystormcenter.com.
- Social Media: Follow Entergy Texas on X (@EntergyTX) and Facebook (Facebook.com/EntergyTX) for real-time updates.
- Emergency Reporting: Call 1-800-9OUTAGE (1-800-968-8243) to report downed power lines.
About Entergy Texas
Entergy Texas, Inc. provides electricity to approximately 512,000 customers in 27 counties. Its customers are connected to the Midcontinent Independent System Operator Inc. power grid, which is a regional transmission organization responsible for administering the transmission systems of member utilities in 15 states stretching across the central region of the United States and Manitoba, Canada. Entergy Texas powers life for 3 million customers through its operating companies in Arkansas, Louisiana, Mississippi and Texas. Entergy Texas invests in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, Entergy Texas has delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.
For the latest updates, visit the Entergy Texas Newsroom and follow @EntergyTX on social media.